What is FTP/SFTP?

File Transfer Protocol (FTP) and Secure File Transfer Protocol (SFTP) are methods of accessing a website. It is useful for uploading or downloading bulk amounts of files. Only someone with FTP or SFTP login details can access a website via FTP/SFTP.

To access your website via FTP/SFTP, you will require an FTP program. We suggest FileZilla.
If you have a Headjam website, more information on accessing your site via FTP will be supplied in your User Manual.